Social Engineering is when someone tricks you into providing personal/confidential information or access to your computer. It is very successful because they are taking advantage of our natural tendency to want to be helpful.
Examples of Social engineering are:
1. Phishing attempts where an e-mail or phone call is received requesting information. Often the e-mail appears to be legitimate or the caller sounds believable.
2. Security Alert where you receive a pop-up window warning of a virus or a computer at risk usually coming from a trusted source, for example Microsoft Support. It might request that you download and install an program to clean your computer or request that you call them so that Microsoft Support can remotely fix your computer.
3. "Click this link" scams
Email or social networking sites (Facebook, Twitter, etc.) trying to entice you to click on a link in order to take advantage of a great offer, see a picture or video, claim an award or reward, etc. These links often look legitimate but typically take you to a harmful website designed to steal your information or infect your computer.
1. Don’t provide personal information to anyone e-mailing you.
2. Banks will not request you change your password or verify account information through e-mail.
3. Verify independently who you are talking to on the phone.
4. Only click on links from trusted sources.
5. Do not provide your password to anyone, do not allow anyone to access your computer remotely or in person.
6. Do not let anyone work on your computer except specialists or consultants from reputable companies.